Page 14 - South Mississippi Living - August, 2021

COAST NOTE
Top-tier players at Scarlet Pearl Casino Resort have a new room to relax, have a cocktail or two and just enjoy being treated like the VIPs they are. The VIP Lounge opened in June and
is exclusive to the resort’s E.I.P. and Scarlet cardholders in the Pearl Rewards loyalty program also known as the players club.
The lounge, located near the entrance of the casino floor, redefines the high-end customer experience. “Our VIP Lounge continues Scarlet Pearl’s mission to deliver the best experience, impeccable service and fantastic amenities to our E.I.P and Scarlet players,” said Scarlet Pearl CEO LuAnn Pappas. “We appreciate guests can game anywhere, and the VIP Lounge gives guests yet another reason to
visit our fabulous property. We continue to raise the bar to exceed guest’s expectations.”
Decorated in rich emerald greens and golds and open daily, the lounge has three sections, including a one-of- a-kind bar in the center of the room that seems almost gravity defying as it curves into the ceiling. There is also an adjacent dining room in which guests can order light fare or enjoy items from the buffet along with desserts. E.I.P. cardholders can also enjoy the parlor, a salon with
plush furnishings inspired by the nostalgia and glamour of private clubs from the early 1900s.
“This is a nice, quiet place where players can get away and relax, bring their significant other and have a drink
or some food,” said Phong Nguyen, director of VIP experiences at Scarlet Pearl, adding servers and bartenders know guests by name. “Guests love it, and we can show extra love to the top players.”
“We are incredibly proud of the amenities and services our VIP lounge exemplifies, and we do not want it to be
a secret,” Pappas added. “Our goal is to let the country know the Scarlet Pearl Casino Resort delivers unparalleled VIP experiences.”
The $4 million VIP Lounge is part of Scarlet Pearl’s
$8 million overall project to enhance its VIP customer experience. And to make sure players are counted as VIPs, Nguyen recommends joining the players club and then always using your club card when playing.
Scarlet Pearl Casino Resort
9380 Central Ave., D'Iberville 888.752.9772 www.scarletpearlcasino.com
story by Lori Beth Susman
photos courtesy of Scarlet Pearl Casino Resort
14 | August 2021 www.smliving.net | SOUTH MISSISSIPPI Living